Sourcing desk
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Tell us what you need to source
We quote bulk production runs, tender supply and single units of capital machinery. Enquiries go straight to the sales desk rather than a queue, and quotations are normally issued within 24 hours on working days.
Before you write
What to include in your enquiry
The more of this you send, the closer the first quotation lands to the final price.
- Machine and capacityModel or a description of the process, with output per hour or per shift if it matters.
- QuantityA single unit is fine for capital machinery; tools, spares and consumables are quoted by the production run or container load.
- Destination portNeeded for freight, packing dimensions and the choice between FOB and CIF.
- Power supplyVoltage, phase and frequency at the installation site, so the machine is built correctly the first time.
- TimelineAny tender deadline or project date that the delivery has to meet.
After you write
How the quotation works
Specification review
We confirm the machine, check feasibility of any modification and come back with questions if anything is unclear.
Written quotation
Unit price, lead time, packing dimensions, gross weight and FOB or CIF terms, in writing within 24 hours.
Proforma invoice
On approval, a proforma invoice is issued with payment terms and the production schedule.
Inspection and dispatch
Pre-dispatch inspection report for approval, then export documents, packing and freight.
Commercial terms
Questions buyers ask first
Anything not covered here, put it in your enquiry and we will answer it with the quotation.
Email the sales deskWhat are your payment terms?
Terms are set on the proforma invoice and depend on order value and destination. Advance payment by telegraphic transfer against a proforma invoice is standard, and irrevocable letters of credit are accepted for larger capital equipment orders.
Do you quote FOB or CIF?
Both. FOB is quoted where a buyer has an existing freight forwarder; CIF is quoted to a named destination port where freight and marine insurance are handled at our end. State which you prefer in your enquiry.
Can I get a sample before ordering?
Yes, as a pre-production step on a bulk order. Samples of consumables such as blankets, tents, uniforms and hand tools are supplied against sample cost and courier charges and approved before the main batch runs. Capital machinery is not sold as a single sample unit; it is quoted with specifications, photographs and video of the running machine, with a pre-dispatch inspection report before the consignment ships.
Do you supply against government tenders?
Yes. We regularly supply army, military, relief and municipal buyers, and can provide the manufacturer declarations, technical datasheets and pricing formats that tender submissions usually require.
Which documents come with the shipment?
Commercial invoice, packing list, certificate of origin, bill of lading, and where the destination requires it, a fumigation certificate and insurance certificate. Additional attestation can be arranged on request.
Do you arrange installation and after-sales support?
Installation drawings, operating manuals and a spare parts list are issued with every machine. For plant-scale orders such as water treatment and solar installations, commissioning support and technician visits are arranged at quotation stage.